Last updated: 24/11/2023
Helcity Piercing, based in Belgium, respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have.
1. Data Controller
The data controller responsible for the processing of your personal data is:
Helcity Piercing
Email: millie@helcitypiercing.com
2. What Personal Data We Collect
We only collect personal data that is necessary to provide our services, process bookings and purchases, and comply with legal obligations.
Depending on your interaction with our website, we may collect the following data:
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First and last name
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Address
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Email address
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Telephone number
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Booking and appointment details
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Order and payment details
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Information provided through booking forms related to service suitability
Personal data refers to any information relating to an identified or identifiable natural person.
3. Purpose of Data Processing
Your personal data is processed for the following purposes:
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Managing and processing appointments, bookings, and purchases made via helcitypiercing.com
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Communicating with you regarding your booking, appointment, or order
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Fulfilling contractual obligations between you and Helcity Piercing
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Complying with applicable legal, accounting, and administrative obligations
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Ensuring proper functioning, security, and improvement of the website
Without the necessary personal data, we are unable to conclude or perform the agreement.
4. Legal Basis for Processing
Your personal data is processed on one or more of the following legal grounds:
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests (such as website security and basic analytics)
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Consent, where required by law
5. Recipients and Processors of Personal Data
Your personal data is not sold to third parties.
Data may be shared only with trusted third parties who act as processors on our behalf and whose services are necessary to operate our business, including:
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Wix – website hosting, booking system, and checkout
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Payment service providers – for processing payments
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Shipping service providers – where applicable
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Google Analytics – used in an anonymised manner to analyse website performance
All processors act in accordance with GDPR and only process data based on our instructions.
6. Data Retention
Personal data is stored only for as long as necessary:
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To fulfill the agreement
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To comply with legal retention obligations under Belgian law
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights Under GDPR
In accordance with GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request deletion of your data, where legally possible
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Object to or restrict the processing of your data
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Request data portability
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Withdraw consent at any time, where processing is based on consent
Requests can be made by email to: millie@helcitypiercing.com
You also have the right to lodge a complaint with the Belgian Data Protection Authority if you believe your data is being processed unlawfully.
8. Data Security
Helcity Piercing takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration.
Secure systems and access controls are used to protect stored data.
9. Final Provisions
By completing a booking or purchase via helcitypiercing.com, you confirm that you have read and understood this Privacy Policy.
We reserve the right to update this Privacy Policy at any time. The most recent version will always be available on our website.